Hidden Insurance Gaps That Can Cripple Your Auto Repair Shop… And How to Avoid Them
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By Earl Van Buskirk Jr
After nearly 25 years working with auto repair businesses, I’ve seen too many shops blindsided by insurance gaps they didn’t know they had. Sometimes, we’ve been able to catch these issues early and help shop owners avoid major losses. But in other cases, we’ve been called in after the damage was done, when it was too late to make a difference.
Here are four of the most common insurance blind spots we see in the auto repair industry. These oversights can cost your shop thousands, or even force you to shut your doors:
Environmental Liability
Oil spills, antifreeze leaks, and improper disposal of hazardous waste aren’t just messy, they can trigger major environmental liability claims.
Even something as simple as a spill in your parking lot can lead to EPA fines, cleanup costs, and third-party lawsuits. General liability policies typically exclude these exposures, meaning you’ll need dedicated environmental coverage to be protected.
Downtime / Business Interruption
What if a fire, flood, or vandalism shuts down your shop for a week or longer? Will your insurance keep your income flowing while you rebuild?
Many auto repair shops don’t carry adequate business interruption coverage, or they underestimate how long a rebuild or equipment replacement might take. That gap can be financially devastating, especially if you’re still covering payroll, rent, and utilities during the shutdown.
Inadequate Garagekeepers Liability Limits
If you’re storing customer vehicles, whether for a few hours or a few days, you’re responsible for them. But too many shops have outdated or low Garagekeepers Liability limits.
A fire, theft, or accident on your property could damage multiple customer vehicles at once. Without the right limits, you could be forced to pay the difference out-of-pocket and that’s a risk no shop can afford.
Employee-Owned Tools
Your technicians likely bring their own tools to work and those tools aren’t cheap. But here’s what most shop owners don’t realize:
Standard policies don’t always cover employee-owned tools, even if they’re used daily on the job.
If tools are stolen from your shop, damaged in a fire, or lost in a natural disaster, your insurance might not cover the loss. That could leave your techs unable to work and your shop scrambling to make things right.
These Are Not Hypothetical Risks
I’ve seen real repair shops suffer six-figure losses from these exact gaps. But the good news is, these issues are fixable with the right awareness and guidance.
Here’s what I recommend for every shop owner:
✅ Review your current policy.
✅ Ask your insurance broker the hard questions.
✅ Fill the gaps before they become losses.
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